The Southside Story
Southside Dispatch
Snag A Southside
Find Southside

Refund Policy

Last Updated: 1/1/2024

All Sales Are Final!

Please carefully review your order before confirming your purchase! All sales are considered final. We do not offer refunds or exchanges for any products or services sold through www.drinksouthsides.com. An exchange may be considered if you receive an item different from the one you ordered. Please notify our customer service team at hey@drinksouthsides.com within 5 days for the possible exchange when and where applicable.

Non-Refundable Items or Services

All items purchased from Southside Beverage Holdings, Inc. at www.drinksouthsides.com are considered non-refundable unless otherwise specified in writing by Southside Beverage Holdings, Inc. This policy applies but is not limited to:

  • Custom-made Items

  • Sale Items

Exceptions to the No Refund Policy

The only exceptions to our No Refund Policy include:

  • Defective or Damaged Items: In the case of items that are received defective or damaged, please report this within 3 days of receiving the item. In such cases, a replacement may be provided at the discretion of Southside Beverage Holdings, Inc..

  • Wrong Item Sent: If you receive an item different from the one you ordered, please notify our Customer Service within 3 days for a possible refund or exchange.

  • Legal Requirements: Following applicable laws, any other conditions or circumstances where we are legally required to offer a refund will be honored.

How to Contact Us

For any questions or concerns regarding this No Refund Policy, please contact us at:

We reserve the right to modify this No Refund Policy at any time, effective upon posting of an updated version on our website. Please regularly check for updates.